Delivery terms

 

  • Delivery for Athens and rest of Greece takes place 6 days a week (Monday to Saturday from 10:00 to 21:00 if Sunday is not an official holiday. If Sunday is a big name day deliveries will take place regularly.
  • ONLY for outside Athens delivery orders (rest of Greece) Products that mention "courier item" do NOT have guarantee for the delivery date. The delivery will take place with 1-3 business days margin. If the delivery date is more important to you than the gift DO NOT choose these items so your gift will be delivered by a local florist. When the package leaves our shop you will receive a link for tracking. From that time and after the only responsible part for the delivery date and time is the delivery agency.
  • Same Day deliveries to Greece are made when the order is completed by 16:45 local time. At the end of this time please contact us for the possibilities which exist
  • Deliveries outside Greece are Monday to Saturday and the order, depending on the country,  is a good idea to give at least 2 days before the delivery date
  • Free delivery concerns town centers where there is our partner
  • In the case that the delivery area is outside town center there may be an additional transport cost. It is a good idea if the delivery is in a remote place to communicate first with us
  • When we receive your order, the delivery department will contact the recipient in order to arrange the time he/she wants. We do not acquaint who sends the flowers but by  that your order will be delivered correctly 
  • If you do not want us to call, this can only be done at workplaces, where if the recipient is not present the gift will be left there without incurring liability if the recipient never receives it.
  • If you also, for  your reasons, do not want us to contact the recipient and the delivery is at residential place, we can do a single delivery trial but if for any reason we fail to deliver your present will be returned to our store and the recipient or you will have to pick it up from here. We will not make a second delivery trial.
  • Products in the photos for outside Greece delivery are used as sample.
  • The Charge in your credit card takes place in the safe environment of Everypay.
  • Fill in the form order properly all fields marked with an asterisk to avoid any delays in delivery date.
  • In case of incorrect completion of data recipient or your own we are not responsible for any delay in delivery
  • Some flowers, colors or materials may differ from the depicted products but they will be of the same value and optimum quality.
  • After your order has been shipped you will receive an automated e-mail from the system which will confirm that your order will arrive in us. The next few hours you will receive a non-automated e-mail confirming the receipt of the order or potential problems. If you do not receive the email within 24 hours of the dispatch of your order please contact us.
  • Pictures are copyright of Fiorissimo.gr and copying is prohibited without the permission of the owner.
  • If you choose wire transfer 1) any bank expenses may occur are paid by customer, 2) your order will be delivered ONLY when we see the money in our account so if you plan to do a wire transfer from another country keep in mind that this could take even up to 5 business days.(WE DO NOT ACCEPT INTERNATIONAL WIRE TRANSFERS)
  • For orders with miles redemption through Aegean at the consigment note that receiver will sign and keep a copy there will be no refer to value of the order but will mention Aegean as sender.